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We may at any time revise these Terms and Conditions. You are bound by such revisions and should therefore periodically review these Terms and Conditions. Your continued use of this Website shall indicate your acceptance of these Terms and Conditions as amended. If you do not agree to the Terms and Conditions, please do not use this Website.

1. Travel Information

· Our Website displays information about travel locations, airfares, flight times and dates, tours, packages, insurance, cruises, transportation, foreign currency, schedules, travel companies and many other things.

· This information is supplied to us by third party providers; such are airlines, hotels and transportation suppliers ("Service Provider"). We have taken reasonable care to ensure it is correct and up to date; however we cannot check the accuracy of such information.

· Many of the services which comprise your travel booking are provided by the Service Providers. The Service Provider provides these services in accordance with their own terms and conditions. Some of these terms and conditions may limit or exclude the supplier's liability to you.

· We accept no responsibility for information supplied to us by third parties. We recommend you confirm all information contained on or linked from our Website with the third party provider.

· The details of the prices, packages, tours, flights and other information displayed on the Website are subject to change without notice. The travel products and services described on the Website are subject to availability.

· It should be noted that all documents issued to travelers are non – transferable. Such documents may include but are not limited to, airline tickets, hotel vouchers, tour vouchers, or any other document used to confirm an arrangement with a Service Provider. Such documents may also be subject to conditions such as, but not limited to, being non – refundable, non – date – changeable and subject to cancellation or amendment fees. It is your responsibility to familiarize yourself with these conditions.

· If for any reason, any Service Provider is unable to provide the services for which you have contracted, your remedy lies against that Service Provider, and not against us. In the event we received payment by Credit Card, you agree that you will not seek to chargeback or recover your payment or any other losses from us.

· You are responsible for obtaining all passports, visa and health information required.

Special conditions may apply to the prices set out on the Website. To determine such conditions, you must contact us or the relevant Service Provider.

Cancellation and/or change penalties will apply to any cancellation or change that affects your reservation. Penalties can amount to 100% of total payments. We recommend purchasing insurance to protect against covered unexpected events.

Many of the problems for which we cannot be held responsible for can be insured against. We highly recommend that you take out insurance to provide adequate cover for medical expenses, personal accident, loss of baggage and curtailment or cancellation of trip. Individuals are responsible to finance on the spot medical treatment and other contingencies, and then to reclaim this from insurance, if covered. You will be required to provide documentation to the insurance company to facilitate a claim. Please note that there are exclusions to coverage of insurance. It is our responsibility to be familiar with the insurance coverage purchased and ensure that the coverage meets your travel needs. Insurance has be purchased and paid for in full as soon as the booking is made to become fully effective.

"Specials" are available for a limited time. You must check with us whether a "special" displayed on our Website is still available. There may be particular terms and conditions that apply to "specials". You must contact us or the third party provider of the "special" to determine whether any particular terms and conditions apply.

You must pay for "specials" booked by you and confirmed by us within 72 hours of booking confirmation, unless otherwise agreed by us in writing. Failure to pay for the "special" within this time may result in cancellation of the booking. We accept no responsibility for loss incurred due to cancellation in these circumstances.

Should you have any special requests, you must advise us at the time of the booking and clearly note it on booking. We will endeavor to pass any reasonable requests to the Service Provider; however, we regret that we cannot guarantee that your special request will be fulfilled. Failure to meet any special request does not signify a breach of contract on our part.

We also regret that we cannot accept conditional bookings, ones that are specified to be conditional on the special request or fulfillment. All such bookings will be considered a "regular" booking with a provision of the possible accommodation of the special request.

We do not represent that any travel products and services set out on our Website will be suitable for you. You release us from any claims in relation to the travel products and services described on our Website, including but not limited to claims that the travel products and services are not suitable. Service Providers are independent parties over which we have no control. The information and description given about the Service Providers and their products are based on our inquiries and are believed to be accurate, but we cannot guarantee in respect thereof.

All reference to departure times on our Websites are for your guidance and are subject by amendment by the wholesalers and/or suppliers prior to actual booking. It isn't until full payment has been made and you are ticketed that the departure times are set. You must check your itinerary at each stage of the booking process to ensure you have the correct flight times. It is possible that flight times will change even after tickets have been issued; in such cases you will be advised of prior to departure, provided the personal information you provided us is correct and up to date.

All software, design, textual, graphical and other content created by or for us, compromised and appearing on this Website and the selection and layout of this Website, are owned or licensed by us and are protected by USA intellectual property laws. We own the copyright in the Website as a collective work and/or compilation, and in the selection, coordination, arrangement and enhancement of such content. Republication or citation of any content generated by the Website without our written consent is expressly prohibited. This Website may contain other proprietary notices and copyright information, the terms of which must be observed and followed.

You may view and electronically copy the pages of this Website in the usual operation of your web browser in visiting this Website, but for no other purpose. Any other use of the material contained on this Website, such as copying, distributing, selling, modifying, transmitting, reusing, re-posting or publishing is strictly prohibited, without our specific written permission. Unauthorized use of materials from our site will not only breach this agreement, but may violate copyright and other laws.

Certain trademarks, service marks, business names, company names, logos, trade names and get up (trade dress) used on this Website are owned by us, the Service Providers or our licensors. You do not have any right or license to use them.

We may link our Website to other sites on the Web. These links are provided for your convenience only and we make no warranties or representations whatsoever regarding any other Website, which you may access through this Website. It does not mean that we have looked at these sites or that we have checked them out.

We are not responsible for the content of other websites, even if we link to them. We are not recommending these websites or their products or services to you. If you suffer any loss or damage from visiting another's website or using another's product or service, we are not liable.

Your entry and usage of our site will provide us with demographic information that may be combined with site usage reports to profile users and their preferences in Website content and advertising. We may use cookies to measure site usage and related information. We may also keep track of your transaction from one page to the next by employing cookies.

Information is also gathered to measure the number of visitors to this Website and to each various page and section of the Website and details of searches performed. We also measure the usage of advertising banners and other related links.

You can use this Website to communicate with us. This Website also includes a list of other ways to communicate with us. It is our policy not to accept information that is confidential or proprietary, other than travel arrangements and bookings. If you do not want to lose confidentiality in your material, do not submit it via this Website, email it or send it to us.

You agree not to copy, modify, adapt, reproduce, translate, distribute, transmit, reverse engineer, frame, decompile or dissemble any aspect of our Website. You must use this site in a responsible and co-operative manner.

You must not:

· make any fraudulent, speculative or false enquiries, bookings, reservations or requests using this Website;

· use another's name, ID or password without permission;

· use the Website while impersonating another person;

· post or transmit to or via the Website any unlawful, threatening, defamatory, libelous, obscene, indecent, inflammatory or pornographic material or any material that could give rise to civil or criminal proceedings;

· tamper with, hinder the operation of or make unauthorized modifications to the Website;

· delete data from the Website without our permission;

· knowingly transmit any virus or other disabling feature to the Website;

· breach any third party's rights (including intellectual property rights and obligations of confidentiality owed to third parties) or infringe any laws in using this Website;

· frame this Website as part of another site or cache this Website for commercial benefit;

· attempt to do any of the above acts;

· Knowingly permit another person to do any of the above acts.

In addition, you will agree not to:

· access, copy, or monitor any information or content of this Website using robot, scraper, spider, or other methods of automation or manual processes for any purpose without our express written consent;

· violate the restrictions of any robot exclusionary header on this Website or bypass any other measures in deterring or limiting access;

· deep – link to or with any portion of the Website without our express written consent;

· Impose or attempt to impose a disproportionately large load on the Website infrastructure.

13. Your Warranties

You warrant that:

· you are of sufficient legal age to use this Website and create legal binding obligations for any liability you may incur as a result of using this Website;

· you are responsible (financially and otherwise) for all uses of this Website by you and those using this Website using your ID and password;

· the information you supply via the Website will be accurate and not misleading, deceptive or likely to mislead or deceive;

· you agree to supervise all usage of this Website by minors under your name or account;

· you agree that the travel service reservations facilities of this Website shall be used only to make legitimate reservations or purchases for you or another person for whom you are legally authorized to act;

· You understand that overuse or abuse of the travel services reservation facilities within this Website or on one of our co-branded websites linked from this Website may result in you being denied access to such facilities.

You indemnify us and our affiliates, officers, employees and agents against all losses, costs, damages, claims and expenses arising from:

· any breach of these Terms and Conditions by you;

· any act or omission by you or an officer, employee or agent of you;

· Any claim, action, demand or proceeding by a third party against us or our officers, employees or agents caused or contributed to by you or an employee or agent of you.

WE DO NOT WARRANT OR REPRESENT THAT THE CONTENT OF THIS WEBSITE IS ACCURATE, UP-TO-DATE OR COMPLETE, NOR THAT IT DOES NOT INFRINGE THE RIGHTS OF OTHERS. WE ARE PROVIDING THIS WEBSITE AND ITS CONTENTS ON AN "AS IS" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE WEBSITE, ITS CONTENTS OR ANY OF THE PRODUCTS OR SERVICES SUPPLIED THROUGH THIS WEBSITE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED REPRESENTATIONS AND WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES THAT THE PRODUCTS AND SERVICES OFFERED AND SUPPLIED THROUGH THIS WEBSITE WILL BE OF MERCHANTABLE QUALITY, FIT FOR ANY PURPOSE OR WILL COMPLY WITH ANY DESCRIPTIONS ON THIS WEBSITE OR SAMPLES.

We do not represent or warrant that this Website, the server that makes it available or any of our products or services supplied through this Website will be free of errors, viruses or defects. Your access and use of this Website is subject to factors beyond our control. We do not warrant that this Website or the products and services offered via this Website will meet your requirements or that the service will be uninterrupted or timely. We will use our best endeavors to make this Website secure. However, due to the nature of the internet, we do not warrant that this Website will be secure.

TO THE EXTENT PERMITTED BY LAW, YOU RELEASE US FROM ALL LIABILITY, COST, DAMAGES, CLAIMS AND EXPENSES (INCLUDING DIRECT, INDIRECT, SPECIAL AND CONSEQUENTIAL LOSS OR DAMAGE WHETHER IN NEGLIGENCE OR OTHERWISE) ARISING OUT OF THE SUPPLY OR FAILURE TO SUPPLY OR USE OR NON-USE OF THE THIRD PARTY PRODUCTS OR SERVICES.

To the maximum extent permitted by law, neither we nor any of our officers, employees, or other representatives will be liable in damages or otherwise in connection with your use of or inability to access this Website or the purchase and use of any products and services described on this Website or supplied via this Website or any breach of any warranties that may be implied by law. This limitation of liability applies to all damages of any kind, including compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property, personal injury and claims of third parties. In the event that our Website fails to operate or causes you loss or damage, your sole remedy is the refund of any money that you paid to us to use this Website.

IF APPLICABLE, HOTEL RATINGS STATED ON THIS WEBSITE (WITHOUT LIMITATION INCLUDES PHOTOGRAPHS, LIST OF HOTEL AMENITIES, DESCRIPTIONS OF PROPERTY, ETC.) ARE PROVIDED BY THE RESPECTIVE SUPPLIERS. THESE HOTEL RATINGS ARE GENERAL GUIDELINES AND WE CANNOT GUARANTEE THEIR ACCURACY. THEY ARE TO BE USED AS A GENERAL GUIDE AND THE RATINGS AND HOTEL INFORMATION MAY BE AMENDED PERIODICALLY BY THE RESPECTIVE SUPPLIERS TO KEEP CURRENT.

ALL SERVICE PROVIDERS, HOTELS, AIRLINE CARRIERS, ETC. PROVIDING TRAVEL AND OTHER SERVICES TO US, ARE INDEPENDENT CONTRACTORS, NOT OUR AFFILIATED OR AGENTS. WE ARE NOT LIABLE FOR THE ACTIONS, OMISSIONS, ERRORS, REPRESENTATIONS, WARRANTIES, NEGLIGENCE, BREACH OF CONTRACT, PERSONALL INJURIES, DEATH, PROPERTY DAMAGE, OR ANY OTHER DAMAGES OR EXPENSES RESULTING FROM SERVICE PROVIDERS. WE HAVE NO LIABILITY AND WILL NOT REFUND DUE TO AN EVENT DUE TO DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE, TERRORISM, AND ANY OTHER CAUSES THAT IS BEYOND OUR DIRECT CONTROL. WE HAVE NO CONTROL AND ARE NOT RESPONSIBLE FOR ANY ADDITIONAL EXPENSES, DELAYS, OMISSIONS, RE-ROUTING, OR OF ACTS OF INTEREFERENCE BY THE GOVERNMENT OR LEGAL AUTHORITIES.

Amount displayed as Taxes & Fees consists of tax recovery charges, in the respective amounts that we must pay to our service providers in connection with facilitating your travel booking, equal to certain taxes, governmental fees and other charges payable by each such supplier, including without limitation (as applicable): (i) the 7.5% Federal Excise Tax on domestic flights and all applicable fuel surcharges; (ii) Airport Passenger Facility Charges of up to US$18.00, depending on itinerary; (iii) Federal Segment Fees of US$3.20 per segment (defined as a takeoff and a landing); (iv) the September 11th Security Fee of US$2.50 per flight segment (maximum charge per trip of US$5.00 one-way, US$10.00 round-trip); (v) a Travel Facilities Tax of up to US$14.00 per round- trip for domestic flights beginning or ending in Alaska or Hawaii; (vi) for international itineraries, foreign and U.S. government-imposed charges of up to US$200.00 per round trip, depending on routing and destination; and (vii) all state, local and other taxes and fees applicable to the non-air components of your package, such as hotel rooms and rental cars.

To the maximum extent permitted by law, these Terms and Conditions and your use of the Website are governed by the laws of State of Florida. You hereby consent to the non-exclusive jurisdiction and venue courts in Saint Lucie County in the State of Florida in all disputes arising out of or relating to the use of this Website and these Terms and Conditions.

Except as otherwise specified, we may amend these Terms and Conditions at any time without notice to you by posting amended Terms and Conditions on our Website. The amended Terms and Conditions will take effect immediately when they are posted on our Website.

We may terminate Terms and Conditions, and any other agreement between us, immediately if you breach any of these Terms and Conditions.

No agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended to be created between you and us by these Terms and Conditions.

The Aviation Consumer Protection Division of the Federal Department of Transportation is responsible for issues relating to airline consumer travel. Under the Fair Credit Billing Act (US), consumers that purchase airline tickets from an airline that subsequently fails are entitled to a refund or credit from the credit card issuer. Under the USA Aviation and Transportation Security Act of 2001 (Public Law 107-71, 19 November 2001) the Century of Aviation Reauthorization Act of 2003 (P.L. 108-176, 12 December 2003), and the Intelligence Reform and Terrorism Prevention Act of 2004 (8 December 2004) other airlines based in the USA are required to provide transportation to holders of tickets on other USA-based airlines that have ceased operations due to insolvency or bankruptcy, "to the extent practicable", provided that the passenger makes arrangements with another airline within 60 days of the shutdown of the ticketed airline. The USA Department of Transportation has interpreted this in a series of guidance letters (administrative rulings) to mean that other USA-based airlines flying the exact same route are required to honor tickets of a USA-based airline that shut down, on a space-available (standby) basis, for no more than US$25 per person per flight, one-way.

22. General

· If any of these Terms and Conditions is in invalid or unenforceable, it will be struck out, and the remaining terms will remain in force.

· Headings are for reference purposes only.

· If we do not act in relation to a breach by you or others of these Terms and Conditions, this does not waive our right to act with respect to subsequent or similar breaches.

· In these Terms and Conditions, the term "Website" includes any email bulletins or other content that we provide to you via or initiated from this Website.

 

23. Other Conditions

It is your responsibility to comply with terms, conditions or requirements of any service provider, or any country or governmental authorities, or to bear any costs or losses incurred as a consequence of you not complying with them.

By booking travel through Red Compass Excursions, you acknowledge that you have researched, reviewed and agree to the terms of service for each service provider (airlines, hotels, attractions, optional excursions, transportation, etc.) included in your itinerary.

If for any reason, any Service Provider is unable to provide the services for which you have contracted, your remedy lies against that Service Provider, and not against us. In the event we received payment by Credit Card, you agree that you will not seek to chargeback or recover your payment or any other losses from us.

Red Compass Excursions reserves the right to, at their sole discretion, charge a service/agent fee which may be up to $250.00. Your final price quote will include any such fee, with this portion to be billed as a separate transaction.  This service fee is 100% non-refundable, non-transferable in the event of cancellation or change that affects your reservation.

You are responsible for obtaining all passports, visa and health information required.

Although most travel, including travel to international destinations is completed without incident, travel to certain destinations may involve greater risks than others. We urge you to review and evaluate travel prohibitions, warning, announcements, and advisories issued by the government and the aviation administration before booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found on public sites, such as www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac, and www.customs.gov.

By offering for sale travel to particular international destinations, Red Compass Excursions does not represent or warrant that travel to such point is advisable or without risk. Red Compass Excursions does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations.

Red Compass Excursions is a seller of travel and travel-related services and products.  We do not necessarily approve of or endorse any particular activities conducted during a trip, regardless of their legality in any particular foreign destination.  All information relating to a particular destination contained in our advertisements and/or on our website and all other promotional materials and publications, including any city guides, is to be considered for informational purposes only, and not an endorsement.  Red Compass Excursions does NOT endorse any activities or conduct that may be considered risky or dangerous, or may have inherent risks such as sexually transmitted diseases, drug overdose, injury or death.  While we may furnish information related to certain activities associated with a point of destination, we do not provide them, guarantee their availability, nor imply their safety.  Red Compass Excursions cannot and shall not be held responsible for any traveler's actions, purchases, activities or conduct during the course of his travels – all of these shall be the result of a traveler using his/her own judgment, exercising his/her own free will and at his/her own risk!

IF YOU ARE UNWILLING OR UNABLE TO TAKE COMPLETE RESPONSIBILITY AND ACCOUNTABILITY FOR YOUR OWN ACTIONS, PURCHASES, ACTIVITIES AND CONDUCT, PLEASE DO NOT BOOK TRAVEL WITH RED COMPASS EXCURSIONS.

BOOKING ARANGEMENTS

The person initializing or modifying the booking shall be deemed to have accepted the booking conditions. 

CONSUMER PROTECTION

Complaints procedure: Should you have a complaint in respect to your trip, booking arrangement or itinerary, you can contact customer service through customersupport@redcompassexcursions.com, or writing our office at:  Red Compass, LLC, Attn: Customer Service Department, P.O. Box 7248 Port Saint Lucie, Florida 34985.

Data protection: 1.  In order to process your tour booking, Red Compass Excursions will need to use personal information for you and other passengers in your booking, which may include each passenger's name, address, phone number, email address, passport number, credit/debit card number and sensitive information such as health, medical, dietary, mobility, religious or other special requirements.  This personal information may be passed on to other suppliers for your travel arrangements in addition to public authorities (such as customs and immigration), security and credit checking organizations, and otherwise as required by law.  Similarly, we may also need to provide personal information to contractors who provide services to or for us (such as sending mail, processing payments, providing marketing assistance).  This may involve sending personal information (including sensitive information) to other countries that may not afford the same level of protections of personal information.  2.  We may also use the personal information you provide us to review and improve the tours and travel services that we offer, and to contact you (by post, email and/or phone) about other tours and services offered by Red Compass Excursions that you may be interested in.  If you don't want to receive this information or want a copy of the personal information we hold about you, write to us at Red Compass, LLC, Attn. Marketing Department, P.O. Box 7248 Port St. Lucie, FL 34985.  Red Compass Excursions may charge a fee for supplying you with this information as permitted by law.

RED COMPASS, LLC DBA: RED COMPASS EXCURSIONS is registered with the State of Florida as a Seller of Travel. Registration No. ST37902.

Red Compass, LLC.

P.O. Box 7248

Port St. Lucie, FL 34985

1-772-344-2880 

For further information, please contact us at info@redcompassexcursions.com

These Terms were updated the 21^st of January, 2011.

This Privacy & Security Policy ("Policy") explains how your personal information will be treated by Red Compass Excursions ("we" "our" or "us"). We are firmly committed to protecting the privacy and confidentiality of personal information and we maintain robust physical, electronic and procedural safeguards to protect personal information in our care. We reserve the right to amend this Policy at any time. Your continued use of our services or those on www.redcompass.net ("Website") following such modification will signify your acceptance of any changes to this Policy. The term "Third Party" used in this Policy means any entity other than us.

Collection of personal information from site users of our Website 

Where practical we will collect personal information directly from you. Generally this will be collected by us when you deal with us either in person, by telephone, letter, facsimile, email or when you visit our Website. Without limitation, we may collect your personal information as follows:

We may collect the e-mail addresses of visitors that communicate with us or the Website via e-mail, (2) information knowingly provided by the visitor in online forms (including travel preferences, such as seat selection, meal requests, frequent flyer/hotel/car rental program information, ticketing options and applications to join the Red Compass Excursions Referral Program), registration forms, surveys, and contest entries (including name, address, e-mail and other personal profile data), and (3) aggregate and user-specific information regarding page views and other online activities. You can choose not to provide information to us, but in general some information about you is required in order for you to utilize the Website and/or to purchase products or services; complete a traveler profile; or initiate other transactions on the Website.

We are required by law to obtain your consent to the collection of sensitive information. We will assume that you have consented to the collection of all information which is provided to us for use in accordance with this Policy, unless you tell us otherwise. 

Use of personal information collected 

We will only collect personal information that is relevant for the purposes for which it is to be used. We will take reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current. We may use personally identifiable information in a number of ways, such as:

A) To communicate with you about your account, or to communicate information about the Website.

B) To build higher quality, more useful services such as by analyzing usage trends, and by measuring demographics and interests regarding specific areas of the Website.

C) To provide you with prompt and effective customer service.

D) To support the operation of the Website (such as account maintenance and record keeping), troubleshoot problems, resolve disputes, and to enforce our terms and conditions.

E) To inform you about our services.

F) Ancillary purpose such as any one or more of the following purposes:

•Identification of fraud or error;

•Regulatory reporting and compliance;

•Developing, improving and marketing our products and services;

•Servicing our relationship with you by, among other things, providing updates on promotions and services we think may interest you;

•Involving you in market research gauging customer satisfaction and seeking feedback regarding our relationship with you;

•To facilitate your participation in loyalty programs;

•To analyze trends in sales and travel destinations;

•For marketing activities; and

•Internal accounting and administration.

Disclosure of personal information to third parties

We may disclose personally identifiable information about you to third parties as follows:

A) With your consent.

B) To facilitate a transaction or communication with a Third Party that you have initiated.

C) To our agents and advisors (such as our accountants or attorneys). We only disclose the personal information necessary for them to provide their services to you or to us, and only under strict confidentiality restrictions. 

D) As we believe necessary to: (1) comply with law (including court and government orders, and civil subpoenas); (2) enforce or apply our terms and conditions and rules and regulations and other agreements; or (3) protect the rights, property, or safety of our users, or others.

E) If you partake (or we reasonably suspect that you are partaking) in any illegal or potentially illegal activity. We may disclose personal information even without a subpoena, warrant, or other court order, to the extent we feel is necessary to inform and cooperate with law enforcement agencies or other appropriate authorities.

F) In aggregated form, i.e., information about multiple users collectively without identifying any individual user, such as the total number of visitors to the Website in a given week. 

G) Due to circumstances beyond our control. We shall take reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the personal information from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Despite the precautions we take to protect your personal information, the unfortunate fact is that there is simply no such thing as a perfect security system. Also, we have no control over the security of the internet in general. As a result, we cannot guarantee that unauthorized persons will never gain access to your transmissions or information, or that personal information will never be disclosed in ways not covered by this Policy. 

H) In connection with a transfer, reorganization or otherwise, to a successor-in-interest to our organization or its other material assets. When a third party acts as our agent, we will ensure that the third party is willing to enter into a written agreement requiring the third party to provide at least the same level of privacy protection as is required by the relevant principles.

Trans-Border data flows 

In providing our services to you it may be necessary for us to forward personal information to relevant overseas third party service providers. Please let us know if you have any objections to such transfers.

Security of information 

We or our third party providers have implemented appropriate physical, electronic and managerial security procedures in order to protect personal information from loss, misuse, alteration or destruction. We use advanced technology to ensure security on all data transmitted via the Website. Secure Sockets Layer (SSL) technology is used to transmit all data between browsers and our web server where applicable. In order to use the Website, it may be necessary for users to run an SSL-capable browser such as MS Internet Explorer 4.0 (or later version) or Netscape Navigator 4.0 (or a later version).

 

Opt-out

Visitors may opt-out of having their personal information collected or used by us for secondary purposes, or used by us to send promotional correspondence to the visitor, by us via email at: customercare@redcompassexcursions.com.

 

To the extent you choose to continue using the Website, however, we may use your personal information as may be reasonably necessary in connection with such use. For sensitive information, we will give you affirmative or explicit (opt in) choice if the information is to be disclosed to a third party or used for a purpose other than those for which it was originally collected or subsequently authorized.

 

Third Party sites 

The Website may contain links to other websites that we believe may offer useful information to visitors. Unless we explicitly state otherwise, we have no control over these Third Party sites and their privacy practices, and this Policy applies only to information you supply (or that we collect) in connection with use of the Website. You should review Third Party privacy policies in connection with visiting the sites.

 

Access to and ability to correct personal information 

Upon request via postal mail or e-mail, we will, within a reasonable time period, provide to visitors a summary of any personally identifiable information retained by us regarding the visitor, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated. Visitors may modify, correct, change or update personally identifiable information that we have collected through the Website or may cause their personal record to be removed from our database, except where the burden or expense of providing these services would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated, by contacting us via postal mail or e-mail indicated below.

 

Feedback and complaints

We welcome your inquiries or comments about our Policy. Should you have any comments or complaints please contact us at customercare@redcompassexcursions.com. We will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of personal information in accordance with this Policy.

  

Policy Amended 23 January 2011